Reception Console

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Enhance your business processes. Have your receptionist get your clients’ calls in a personalized way while distributing calls to your company in the most efficient manner.

Caller ID
Know who’s calling even before answering the call. Caller’s identification is displayed on the screen for all incoming calls.

Point and Click
Control your calls with a few simple clicks --- to dial a number, to accept incoming calls, to place a call on hold and retrieve it, to end an active call, and to distribute call to contacts using blind and/or announced transfer methods.

Contact Status

With contact status (e.g. “out to lunch”, “meeting”) displayed on screen, your receptionist can inform callers right away if your contacts are not available to accept calls.

Keyword Contact Search
Get the right contacts to answer your clients by quick contact search by name, extension number or department.

Speed Dial
Transfer calls to frequently called contacts by a click in the speed dial list.

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